Rubi
9/10
Romania 🇷🇴
Great stay
Pros: The location is in the forest and the view is superb. We decided to stay here because of its location very close to the 7 Rila lakes hike and chairlift. The staff was very nice and friendly, even though they didn't speak English, we managed to understand each other using Google Translate :). Breakfast was very delicious. The room was a bit small (we hardly managed to accommodate 2 suitcases) but clean and cozy, and the bed was comfortable. There was a good quality service versus a very reasonable price - the villa and the rooms look very well and the location is superb.
Cons: The WiFi in the reception area was good, but in the room was very bad.
Nikola
8/10
United Kingdom 🇬🇧
Pros: The location is amazing. Nice room. Most staff were very friendly.
Cons: Hot tub was not working. Some staff were more attentive to guests than others, especially during breakfast service
Zhulieta
9/10
Bulgaria 🇧🇬
We had a great stay
Pros: The location is great in the forest. The staff were also great, very nice and friendly. Breakfast was very delicious. The room was cozy and the bed was very comfortable.
Cons: The TV in the room was not working properly. The WiFi was bad, we could not even connect to the network. The hot water was not constant.
Marie
10/10
France 🇫🇷
Amazing stay at villa ema
Pros: This family owned hotel is very charming. We decided to stay here because of its location next to the 7 lakes hike. It met our expectations for the conviennent location but also surprised us with an amazing customer service, a rich and tasty breakfast and restaurant for the evening. The price is really low for all the amnesties included ( jacuzzi and spa). There is also plenty of space for parking which is convenient. Overall, I’m really happy with my experience at villa ema and will come back for sure.
Albena
10/10
Bulgaria 🇧🇬
Pros: Clean, good location, friendly staff, tasty breakfast. We found the room a bit small but cozy and comfortable bed. Overall, we are very happy with our stay and would come back anytime soon.
Heinrich
10/10
Germany 🇩🇪
Pros: Located in the nature, a short car ride away from the lift to the famous 7 lakes hike this hotel is a very convenient base for visiting the Rila mountains featuring friendly staff who supported our request for early breakfast so that we could start our hike before it got hot.