Pirin Park Hotel

Definitely our favourite spot in Sandanski

Pros: Great hotel, spa and facilities, everything is convenient and a good infrastructure inside the hotel. Will definitely come back again.

Cons: The position of the hotel is a bit outside, so walking for a dinner out is complicated. Parking was full, but outside it is possible to park too.

A great hotel with unfortunately awful customer experience from reception

Pros: this is a great hotel in a beautiful setting, breakfast buffet is very good, housekeeping service is top, very nice pools, playground for kids, room size good

Cons: for this kind of a hotel, the reception staff is AWFUL!!! for any kind of a hotel..... Our welcome by Vasxxx lady was that check in is at 2pm. Repeated it 2x and it looked like she is done with how she welcomes guests..... Then she finally offered to leave bags there, or go for a coffee etc. Check out was a very similar awful situation when they gave me a paper with an amount I shall pay. Our stay was fully pre-paid, they couldn't see it. Our bad is that we don't speak Bulgarian, the staff who we dealt with had bad English and really doesn't make you feel welcome. Awful. We avoided reception whenever possible. Very sad as they are the first and last representatives of the hotel. they allow people in the outside pool smoke, while they are actually in the pool (disgusting, but maybe the guests just didn't respect the rules)

Nice.

Pros: They cleaned the rooms daily and staff was very nice. A great choice of swimming pools. Most of the time not crowded at all.

Cons: Not very close to places you can eat- 30 min. walk. But walk was through the park- good for digestion.

Pros: Huge and quiet room. If you leave the window open you only hear the river flowing. Good breakfast. Excelent indoor playground with really nice ladies taking care of the kids.

Cons: They struggle with english.

Pros: the quiet room with the stream flowing at the back of the hotel was pure joy,the spa centre was great,the massages and treatments were wonderful,breakfast and dinner buffet was satisfactory but food in the dinner menu was delicious,staff was mostly friendly and attentive,the hotel is ideal for peace and relaxation in late august!!

Cons: Dinner buffet can be improved,some old furniture and carpets in rooms can be replaced although everything is well maintained

Pros: Everything was good except the part that they don’t speak fluent english

very nicely located lodge, in the area with forest and river.

Pros: The room sizes are very generous, and the view of the river was very beautiful.

Excellent surprise.Hidden gem in the mountains of Bulgaria,near the Kulata border crossing.

Pros: Location up on the mountain and close to the highway makes it a perfect either for a short stay or like now,a stop on the way. It was in the summer.Perfect pool. I hear during the winter you can ski. Fantastic food,people willing to help

Cons: Poor english of the staff.

Pros: The hotel is very nice, with great location and good facilities for the time it was built. It needs to be renovated.

Beautiful Park Hotel

Pros: Great place, big room and extremely cleaned. Swimming pool was also clean.